FREE SHIPPING Australia wide on all orders over $75 (excluding safes)

Here at the lock shop you can buy with confidence knowing you're covered if something goes wrong.

As well as Australian consumer law, every item is covered by the manufacturers' product warranty. We have compiled a list of the most common brands we sell and their product warranty pages so you can view them easily. Please see below for these links:

 

ASSA ABLOY (Includes Lockwood, Yale, Whitco)
https://www.assaabloyopeningsolutions.com.au/en/about-assa-abloy/warranties-and-guarantees/
Phone: 1300 LOCK UP (1300 562 587)

Allegion (Includes Schlage & Legge)
https://www.allegion.com/australia/en/products/literature/product-warranties.html
Phone: 1800 098 094

Gainsborough
https://www.gainsboroughhardware.com.au/content/dam/gainsborough/brochures/GSH%20958%20Guarantee%20Info-%20July%2718_withDELL.pdf 
Phone: 13 14 18

Tradco
https://www.tradco.com.au/resources/warranty-terms
(08) 8362 1133

N2Lok
https://www.n2lok.com.au/about
Phone: (03) 9782 1422

Nidus
https://static1.squarespace.com/static/54ebb58ee4b08db9da9013ca/t/5c931f011905f43592543cf0/1553145646788/Nidus+24+page+brochure+March+2019+-21-3-19.pdf (Warranties noted in downloadable product brochure)
Phone: (03) 9873 7270

Dormakaba
https://www.dormakaba.com/resource/blob/96644/8633375f750795b25262de799abc75ff/dormakaba-warranty-statement-dorma-products-2017-data.pdf
Phone: 1800 675 411

Madinoz
https://www.madinoz.com.au/warranty
Phone: 1800 675 411 (as above)

Master
https://www.masterlock.com/service-and-support/faqs/warranty-information

Zanda
https://www.zanda.com.au/faq/
Phone: 1300 926 321

Abus
https://www.abus.com/us/content/download/54083/4781629/file/2019%20ABUS%20Security%20Catalog.pdf

Halliday & Baillie
http://www.hallidaybaillie.com/data/media/documents/Warrantee%20and%20Care%20Information.pdf
Phone: (02) 9699 3330

 

For any other brands or warranty inquiries please contact the manufacturer directly, or if you cannot find their information please email us at sales@thelockshop.com.au and we will get the necessary information for you.