Product Warranties
Here at the lock shop you can buy with confidence knowing you're covered if something goes wrong.
As well as Australian consumer law, every item is covered by the manufacturers' product warranty. We have compiled a list of the most common brands we sell and their product warranty pages so you can view them easily. Please see below for these links.
Note that all warranty pages are general only and any warranty outlined on a product page will be more specific.
ASSA ABLOY (Includes Lockwood, Yale, Whitco)
https://www.assaabloyopeningsolutions.com.au/en/about-assa-abloy/warranties-and-guarantees/
Phone: 1300 LOCK UP (1300 562 587)
Allegion (Includes Schlage & Legge)
https://www.allegion.com/australia/en/products/literature/product-warranties.html
Phone: 1800 098 094
Gainsborough
https://www.gainsboroughhardware.com.au/content/dam/gainsborough/brochures/GSH%20958%20Guarantee%20Info-%20July%2718_withDELL.pdf
Phone: 13 14 18
Tradco
https://www.tradco.com.au/resources/warranty-terms
(08) 8362 1133
N2Lok
https://www.n2lok.com.au/about
Phone: (03) 9782 1422
Nidus
https://static1.squarespace.com/static/54ebb58ee4b08db9da9013ca/t/5c931f011905f43592543cf0/1553145646788/Nidus+24+page+brochure+March+2019+-21-3-19.pdf (Warranties noted in downloadable product brochure)
Phone: (03) 9873 7270
Dormakaba
https://www.dormakaba.com/resource/blob/96644/8633375f750795b25262de799abc75ff/dormakaba-warranty-statement-dorma-products-2017-data.pdf
Phone: 1800 675 411
Madinoz
https://www.madinoz.com.au/warranty
Phone: 1800 675 411 (as above)
Master
https://www.masterlock.com/service-and-support/faqs/warranty-information
Zanda
https://www.zanda.com.au/faq/
Phone: 1300 926 321
Abus
https://www.abus.com/us/content/download/54083/4781629/file/2019%20ABUS%20Security%20Catalog.pdf
Halliday & Baillie
http://www.hallidaybaillie.com/data/media/documents/Warrantee%20and%20Care%20Information.pdf
Phone: (02) 9699 3330
For any other brands or warranty inquiries please contact the manufacturer directly, or if you cannot find their information please email us at sales@thelockshop.com.au and we will get the necessary information for you.