FREQUENTLY ASKED QUESTIONS

Question: What's the difference between Keyed Alike, Keyed to Differ, Master Keyed and Keyed to Sample?

• Keyed Alike means multiple locks can be opened with the same key for convenience and simplified access. This service can be added to your order by selecting YES where a drop down box appears or by adding a KEY ALIKE CHARGE to match your order quantity of locks, less 1.

        

Note: ADDITIONAL KEY (s) can be added to your order if:

• You need more copies for the lock(s) you've bought from us
• You are having a group of locks Keyed Alike to one set (pair).

Note: Please contact The Lock Shop if you are not sure all lock purchased are compatible with Keying Alike.

 

• Keyed to Differ means each lock has a unique key that cannot open any other lock, providing individual security for each lock.

         

Note: Some products are supplied Keyed to Differ as standard. Please contact The Lock Shop if you are not sure the locks purchased come Keyed to Differ as standard.

 

• Master Keyed means that each lock has its own unique key, but a master key can open all the locks within the system.

       

Note: Please contact The Lock Shop to discuss a Master Keying plan that suits your specific access needs.

 

• Keyed to Sample means that all locks are matched to a specific existing key, allowing the new locks to be opened by that key.

Note: Please contact The Lock Shop if you are not sure the locks purchased are compatible with your existing key.

 

Question: What is 'Backset'?

• Answer: The back-set refers to the distance between the edge of a door and the center of the hole for the knob or lock.

 

       

 

 

Question: What is a Rebated Double Door ?

• Rebated Double Doors: Is a pair of double doors where one door overlaps the other with a rebate cut, providing a better seal and enhanced security.

         

• Mushroom Stopped Doors: These doors feature a decorative mushroom-shaped door stop trim that cushions the door and improves insulation.

         

• Flush Double Doors (square meeting stiles): Doors that meet in the middle without any overlap or rebate, closing edge to edge.