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Customer Reviews

Based on 24 reviews
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D
Doug Phillips
Happy customer

Haven't put the lock on as yet but was very happy with the prompt delivery and the item.

M
Mathew Fogarty
Dealing with the lock up

Purchased some new locks from the lock shop turn around times fantastic. Also fantastic videos are on install

S
Shaun
Replaces old lock

Bought this to replace a very old security screen door lock (it replaces the Gainsborough/Austral HD7 or H9).

I wasn't sure if it would be a 1-to-1 replacement of the old lock, so I emailed The Lock Shop with my questions. They were quick to respond and helped me out. Amazing!

As someone who has never replaced a lock before, the user instructions that came with it were easy and straightforward enough.

M
Merv Ferris
Exact replacement

The Austral Elegance XC Security Door Lock was an exact replacement for an old broken lock and was easily installed.

M
Mrs Lois Clark
Clark

Great service, Great Product, & Amazing Delivery, arrived two days after ordering