Talked to Tom over the phone re the problem I was having with my lock. Tom guided me through checking couple of things and promptly shipped the parts required to fix the problem. It was a really smooth and good experience

Gast shipping. And great product.

Our privacy latch in the powder room was mysteriously damaged rendering it unusable. Trying to locate a spare I went to an Access Hardware store only to be told they don't stock it but could order it in online, so I did it myself.
Parts arrived within 3 days of ordering and the door latch back working just like new.

Couldn’t find one in Sa
A local shop recommended you guys
Found on your site and delivered in a few days- too easy

GAINSBOROUGH 780 SERIES PRIVACY LATCH (60MM BACKSET)