Simple ordering process and great people to speak with. I have no issues recommending The Lock Shop.

I bought the wrong one. The man on the phone was very helpful.

Delivered in a timely way. Helpful on the phone.

Happy to be able to find a match for other door handles (dummy handles not available in stores where passage sets were purchased).
Posted very quickly.

Was looking to change over my locks and came across the lock shop who had the best range and best prices. I had questions about something I needed to purchase after I placed my order (my bad I forgot) and spoke to a staff member who not only helped me out by researching what I needed but saving me having to pay a second delivery fee. I’ve since then installed the locks around my house and they look fabulous. Will definitely be hitting up the lock shop for all my lock needs.